Introduction:

Germany Lebara mobile offers you the lowest rate with convenient direct international dialing. One SIM card give your a local Germany mobile phone # (for people to call you) and low cost to make direct international calls to anywhere around the world. €0.01/min to call USA,€0.05/min to Canada, €0.09 to most European countries, Australia and New Zealand landlines. Rates to many Asia countries is as low as€0.01/min. The SIM card include€10 credit and expires in 90 days (can be extended with further top up).

Features:

• Initial €10 credit included upon activation.  You can use the SIM right after arriving Germany, no more searching for local wireless stores or asking around in the airport.
• Prepaid account. No contract, No activation fee.
• Direct international dialing at low rate. No need to prepare another calling card for international calls.
• Free unlimited incoming calls/ messages, even at €0 balance. (As long as the account is still active.)
• One simple low rate, anytime.
• Free calling ID

How to use:

• A GSM900/1800 MHz unlocked cell phone handset is required. Note for North American users: (1) North America uses GSM 850/1900 frequency, thus you need a tri-band/ quad-band phone to travel to Europe. (2) US/Canada wireless carriers often lock their phones to their service. You will need to call them to unlock the phones before you can use any other SIM card on that phone.
• To dial a local phone:  same as using a local Germany phone. For example, dial 030-XXXXXXXX fro a Berlin landline, or dial 0152-xxxxxxx for mobile phone #.
• Direct international dialing: dial 00-(country code)-(area code)-(phone #). For example, to dial a USA/Canada phone #, dial: 00-1-XXX-XXX-XXXX. For cell phone #s or area codes start with "0", omit the first "0". For example, to UK mobile phone # 0755XXXXXXX,  dial:  00-44-755XXXXXXX.
• Friends or family to call your Germany mobile phone # from abroad: (1)From North America: dial 011-49-XXXXXXXXX (that is, your mobile # started with 1, ignore starting 0) (2) From all other countries: dial 00-49-XXXXXXXXX (also ignore the first "0".  Note: 49 is the country code for Germany).

Rate:

• Connection fee (per call):  €0.09 for Germany domestic calls and €0.15 for international calls
• During current promotion, top up €10 gives you the bonus of 60 Lebara-to-Lebara minute (and €15 gives you 120 min, €20 gives you 300 min, €30 gives you 400 min)
• Voice mail access for 9c/ min. (Dial 3311 from your Lebara phone to access your voice mail)
• Common rate in below, in comparison to USA wireless carriers roaming in France. For detail and most updated rate, please click here. Last update：2012/03/10。

Country	Lebara local or direct Intl dial (€/min)	USA AT&T intl' roaming (per min)	USA T-mobile intl' roaming (per min)
Lebara-to-Lebara (Germany)	0.09  (after free 60 min bonus from top up €10)	€1.04 USD$1.39)	€1.04 USD$1.39)
Other Germany mobile phone	0.09	€1.04 (USD$1.39)	€1.11 (USD$1.49)
Germany landline	0.09	€1.04 (USD$1.39)	€1.11 (USD$1.49)
Germany text message	0.15	€1.04 USD$1.39)	€1.11 (USD$1.49)
USA	0.01	€1.04 (USD$1.39)+ Intl' fee may apply	€1.11 (USD$1.49)+ Intl' fee may apply
Canada	0.05	€1.04 (USD$1.39)+ Intl' fee may apply	€1.11 (USD$1.49)+ Intl' fee may apply
UK/ France/ Netherlands/Denmark/Austria/ Czech/ Hungary/ Switzerland Landline	0.05	€1.04 (USD$1.39)+ Intl' fee may apply	€1.11 (USD$1.49)+ Intl' fee may apply
K/ France/ Netherlands/Denmark/Austria/ Czech/ Hungary/ Switzerland mobile	0.29	€1.04 (USD$1.39)+ Intl' fee may apply	€1.11 (USD$1.49)+ Intl' fee may apply
Australia/New Zealand landline	0.09	€1.04 (USD$1.39)+ Intl' fee may apply	€1.11 (USD$1.49)+ Intl' fee may apply
Australia/New Zealand mobile	0.29	€1.04 (USD$1.39)+ Intl' fee may apply	€1.11 (USD$1.49)+ Intl' fee may apply
China/ Hong Kong landline	0.01	€1.04 (USD$1.39)+ Intl' fee may apply	€1.11 (USD$1.49)+ Intl' fee may apply
China mobile	0.05	€1.04 (USD$1.39)+ Intl' fee may apply	€1.11 (USD$1.49)+ Intl' fee may apply
Hong Kong mobile	0.08	€1.04 (USD$1.39)+ Intl' fee may apply	€1.11 (USD$1.49)+ Intl' fee may apply
Taiwan landline/ mobile	0.08 / 0.18	€1.04 (USD$1.39)+ Intl' fee may apply	€1.11 (USD$1.49)+ Intl' fee may apply
Japan landline/ mobile	0.09/ 0.19	€1.04 (USD$1.39)+ Intl' fee may apply	€1.11 (USD$1.49)+ Intl' fee may apply
Korea (South) landline/ mobile	0.01/ 0.09	€1.04 (USD$1.39)+ Intl' fee may apply	€1.11 (USD$1.49)+ Intl' fee may apply
Text message (local or intl')	0.15	€0.74 (USD$0.99)	USD$ 0.5 sent/ USD$ 0.2 receive

International Roaming Rate

Lebara Germany SIM can roam in multiple countries, including all EU countries. Please note that only voice service is available while roaming. Text message service is NOT available while roaming.

Roaming rates (Tariffs) : (Please click here for the most updated roaming rates for all countries. table in below last updated on 12/10/2011)

When you are in	Place a call	Receive a call
EU countries	€ 0.41/min to EU countries and €2.99/min to Non-EU countries	€ 0.13/min
USA/Canada	€ 1.49/min (to the same country)	€0.13/min
Australia/ New Zealand	€ 2.99/min (to the same country)	€0.13/min
East Asia regions (China, Hong Kong, Taiwan, Japan, Korea...etc)	€ 2.99/min (to the same country)	€0.13/min

Please note:  Lebara Germany top up vouchers are ONLY sold in Germany. If you are traveling in other countries, you must top up the account before leaving the Germany. (unless you have internet access to purchase top up online at www.aerobile.com, or a Germany credit card to add credit on line with lebara.

How to make calls while roaming in other countries: dial 00-(country code)-(area code and/or phone number). For example, to call a USA phone # 987-654-3210, dial 00-1-987-654-3210. To call other Lebara Germany phone # (whether s/he is traveling with you or still in Germany), please dial 00-49-1XXXXXXXX (ignore the 1st "0")

Internet access

Currently, Lebara Germany SIM card does NOT have data/internet service.

Expiration date

• 180 days from the last top up date, last call or last SMS sent, the account will be suspended and all credit will be expired.
• You may top up your account in the next 90 days to re-activate your account, but the credit will not be back. If you don't top up your account during this 90 days, the account will be canceled entirely.

Top up:

• Lebara top up vouchers can be purchased in wireless stores, grocery stores, supermarkets, gas stations......etc.
• After purchasing the PIN, dial 5588 from your cell phone, follow the instruction to enter your PIN code.
• Alternatively, dial *131*top up code and then "#", and then press "SEND/OK" to submit a top up request.
• If you have a Germany credit card, you can register on Lebara mobile-Germany website with auto-top up.

Check Balance:

Dial *141# from you handset and then press SENT or OK. Your balance will appear on the screen.

Customer service:

Customer Service dial 5588 from your handset (0 ct / min from the first 15 min Lebara Mobile network, then 15 cents / min plus 15 cents connection fee per call). 9AM to 9PM daily.
Dial 0180 501 4391 if you call from landlines. Calls charged at your service provider's rate. (0 ct / min from the first 15 min Lebara Mobile network, then 15 cents / min plus 15 cents connection fee per call).